Annie's Healing Hearts, Inc.

About Annie's Healing Hearts, Inc.

Annie's Healing Hearts, Inc. is a pet cremation service based in Prineville, Oregon, providing aftercare for companion animals throughout Central Oregon. The business has an on-site crematory and is run by owner Michelle Nelson, who built the facility around the philosophy that every pet deserves the same dignity and care applied to human cremation. Annie's Healing Hearts works closely with partnering veterinarians across the region, making it easy for families to coordinate cremation directly through their regular vet clinic.

A defining feature of Annie's Healing Hearts is its strict private cremation process — only one animal is cremated at a time, with no exceptions. Each pet entering their care receives a stainless steel ID tag with a unique tracking number that stays with the animal throughout the entire process and is returned with the ashes, giving families documented assurance. The business also offers home visits by appointment during regular business hours (Monday through Saturday, 10am to 5pm), or families may bring their pet directly to the office in Prineville. For families closer to Redmond or Bend, the facility is accessible via Hwy 126 and Hwy 97.

Services Offered

Annie's Healing Hearts provides the following services to families in the Prineville, Oregon area:

• Private Cremation — one pet at a time; ashes returned in a rosewood urn engraved with Forget Me Not flowers, with stainless steel ID tracking
• Communal Cremation — pet is cremated with others; ashes are spread in a private garden; no remains returned
• Home Visit Arrangements — $80 fee during business hours; additional fees apply after hours
• Veterinary Partner Coordination — pickup and return of remains through affiliated clinics across Central Oregon

What to Expect

When you choose Annie's Healing Hearts, you can arrange care through a partnering veterinarian or contact the facility directly. If coming through a vet partner, a team member will retrieve your pet from the clinic and return the cremated remains there when complete. For direct arrangements, you may schedule a home visit or bring your pet to the Prineville office. Private cremation pricing starts at $170 and is calculated based on the animal's size and weight, with special pricing available for small pocket pets. Payment is due at the time of service. Once the process is complete, your pet's ashes are returned in the signature rosewood urn with the personalized ID tag enclosed.