Charm City Pet Crematory

About Charm City Pet Crematory

Charm City Pet Crematory has served Baltimore families as a family-owned pet cremation and funeral home since 2007, making it one of the most established and trusted providers in the greater Baltimore area. Founded by Zoey Robinson-Budreski, who brings over 20 years of crematory experience to the role, the crematory is a deliberate alternative to large corporate pet cremation chains — one built on personal relationships, genuine compassion, and direct accountability. The facility is located at 5500 O'Donnell St, Baltimore, MD 21224.

Charm City Pet Crematory's commitment to families extends well beyond the cremation itself. The team is available by call or text at any hour, recognizing that grief doesn't follow a schedule. Grief support resources — including a virtual support group and a Kids Corner for younger family members — help families process the loss of a beloved companion. Clients consistently describe the experience as deeply personal, with one family noting that Zoey "understood" and treated their wheelchair dachshund with dignity and even preserved some of his fur as a keepsake when asked.

Services Offered

Charm City Pet Crematory provides the following services to families in the Baltimore, MD area:

• Private Pet Cremation (Guaranteed Individual)
• Pickup from Home or Veterinary Office
• Personalized Urns and Containers
• Engraved Name Plates
• Clay Paw Print Impressions
• Fur Preservation Keepsakes
• Grief Support Resources and Virtual Support Group
• Kids Corner Grief Resources

What to Expect

When you reach out to Charm City Pet Crematory, you can complete a brief form or call directly, and the team will schedule pickup from your home or veterinarian — you don't need to travel anywhere. Private cremation is performed individually, meaning your pet is never cremated with other animals and the ashes returned are exclusively your pet's remains. Most families receive their pet's ashes within 24 to 48 hours. The service area covers Baltimore City, Baltimore County, Anne Arundel, Howard, Harford, and Carroll Counties; families outside the pickup zone are welcome to bring their pet directly to the O'Donnell Street facility.