Paws In Heaven

About Paws in Heaven

Paws in Heaven was born in El Paso, Texas in 2021 with a simple and clear purpose: to offer compassionate, professional pet cremation services to families in the Sun City area at a time of deep loss. The founders built the service around the understanding that the bond between a person and their pet is profound, and that the final farewell deserves as much care as any other moment in that relationship. From the start, Paws in Heaven committed itself to both the animals they serve and to the broader El Paso community — expanding services over time to include pet ashes home delivery so that families can keep their companions close, forever.

Beyond cremation, Paws in Heaven created an online community on YouTube where pet owners can share the stories of animals who have crossed the Rainbow Bridge. This space for remembrance reflects the company's belief that every pet deserves to have their story told. Families can subscribe to the channel for a chance to receive special monthly gifts. The service is straightforward about when body intake is available — Monday through Friday, 9am to 3pm — and encourages families to reach out as soon as possible for guidance on how to proceed.

Services Offered

Paws in Heaven provides the following services to families in the El Paso, Texas area:

• Individual cremation — your pet cremated alone, with remains returned to your family
• Communal cremation — shared cremation option for families who do not wish ashes returned
• Size-tiered cremation pricing — services categorized for extra small (under 5 lbs.), small (5–20 lbs.), medium (20–40 lbs.), large (40–60 lbs.), and extra large (60+ lbs.) pets
• Pet ashes home delivery — cremated remains delivered directly to your door
• At-home euthanasia coordination — available via online ordering for qualifying situations
• YouTube community of remembrance — tribute space to honor pets online

What to Expect

When your pet passes, Paws in Heaven encourages families to stay calm, keep the pet's body in a cool, shaded area, and reach out as soon as possible. Body intake is accepted Monday through Friday between 9am and 3pm, and the team can provide guidance on next steps from the moment you call. Cremation options are sized by your pet's weight to match the appropriate service level and price point. Once cremation is complete, ashes can be picked up or delivered directly to your home — giving families the flexibility to decide what feels most meaningful. At every step, Paws in Heaven's team is committed to making the worst time a little more manageable.