Valley Pet After Care Services

About Valley Pet Aftercare Services

Valley Pet Aftercare Services has been assisting bereaved pet owners in Connecticut since 1987, making them one of the state's longest-serving dedicated pet aftercare providers. The business traces its roots to the J.E. Shepard family of South Windsor, who established Willowbrook Pet Cemetery on a six-acre parcel of land before expanding into on-site cremation services. Needing their own cremation equipment and facility, they partnered with Valley Boarding Kennels to create a comprehensive aftercare program — and Valley Pet Aftercare Services was born from that collaboration.

Located at 47 Patria Rd in South Windsor, the facility serves pet owners throughout the Connecticut River Valley. Valley Pet Aftercare maintains a partnership with Willowbrook Pet Cemetery, allowing them to offer both cremation and burial options under one coordinated program. Families can pre-arrange services before an emergency arises, which the team strongly encourages to avoid making difficult decisions under emotional duress. Transportation is available from home or veterinary offices, and families are welcome to visit the facility before they are ever in need of services.

Services Offered

Valley Pet Aftercare Services provides the following services to families in the South Windsor/Naugatuck, CT area:

• Private Cremation — Your pet is the only animal in the chamber; remains returned in your chosen urn
• Individual Cremation — Pet is separated within the chamber; cremains returned with full integrity
• Communal Cremation — Group cremation at lower cost; cremains interred in Willowbrook Pet Cemetery's memorial garden
• Witnessed Cremation — Families may be present during the cremation process for complete peace of mind
• Pet Transportation — Pickup from home or veterinary clinic
• Urn Selection — On-site inventory of wooden urns plus special-order options including jewelry, pottery, and marble
• Pre-Arrangement Services — Plan ahead to reduce stress at time of need
• Grief Support Resources — Referrals to ASPCA and other pet loss support organizations

What to Expect

Families contacting Valley Pet Aftercare Services can expect a thorough, transparent process. The team uses detailed logs and identification tags that remain with your pet throughout the entire cremation process, ensuring complete accuracy in the return of remains. Turnaround is typically two to three business days, though same-day service can sometimes be arranged with a call to check availability. For families who want to be present, witnessed cremation is offered so you can say a final farewell and have full confidence in how your companion is cared for. The facility can be reached at 860-436-6260 to discuss options or schedule a visit.